Delete your Binge Boss account
This page explains how to permanently delete your Binge Boss account and everything associated with it. Deletion is final — there is no undo — so make sure you export any data you want to keep first (Settings → Export your data).
In the app (iOS or Android)
- Open Binge Boss on your phone.
- Tap the Settings tab.
- Scroll to the bottom and tap Delete account.
- Read the confirmation dialog, then tap Delete to confirm.
On the web (bingeboss.tv)
- Sign in at bingeboss.tv.
- Open the account menu in the top-right corner.
- Choose Settings.
- Scroll to the bottom and click Delete account.
- Confirm the deletion.
If you can't sign in
If you no longer have access to the email address on your account or can't sign in for any reason, email us at hello@bingeboss.tv from any address you can access and we will delete the account manually. Include the email address the account was created with so we can find it. We respond within two business days.
What data is deleted
When you delete your account, the following is permanently removed:
- Your Firebase Authentication record (email address, display name, provider IDs, push tokens).
- Your library — every show and movie you've added.
- Your watched-episode progress.
- Your planner preferences and subscription strategy settings.
- Your notification preferences and any pending reminders.
- Any settings synced across devices.
What data is kept, and for how long
For up to 30 days after deletion we keep:
- Aggregate, non-identifying server logs (used to debug incidents and detect abuse).
- Anonymised metrics that no longer reference your account.
These logs are automatically expired after 30 days. Beyond that, no data about your account remains on our systems.
Where applicable law requires longer retention (for example, certain financial records), we keep only the minimum required to comply with that law, and in a form that is not linked back to your account.
Deleting individual data instead of the whole account
We don't currently support deleting only part of your data (for example only your library while keeping your account). If you want to reset your library, remove shows individually inside the app, or delete your account and sign up again.
More on privacy
See our Privacy Policy for the full picture of what data we collect and how we handle it, or get in touch with any questions.